Andy Rodmell Art

Privacy Policy

Website: www.andyrodmellart.com
Website owner: Andy Rodmell
Effective date: 27 October 2026
Last updated: 27 October 2026

1. Introduction

Welcome to Andy Rodmell Art, accessible at www.andyrodmellart.com.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how personal information is collected, used, stored and protected when you visit this website or contact us through the website’s contact form.

This policy is intended to comply with applicable South African legislation, particularly the Protection of Personal Information Act 4 of 2013 (POPIA).

By using this website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required for specific processing activities, that consent will be obtained separately.

2. Website Ownership and Responsibility

This website showcases the artwork and creative work of Andy Rodmell.

For the purposes of POPIA, Andy Rodmell is the responsible party for personal information collected through this website, to the extent that he determines the purposes and means of processing that information.

Website hosting and technical support services are provided through third-party service providers. ResolvIT provides website-related technical support and acts as the first point of contact for website support queries. The website is hosted by Xneelo.

Depending on the services provided and the circumstances, these service providers may process limited personal information to maintain, support, secure and operate the website.

Website: www.andyrodmellart.com
Privacy enquiries: andy.rodmell@gmail.com
Website technical support: support@resolvit.co.za

3. Personal Information We Collect

We collect personal information primarily when visitors voluntarily contact us through the website’s contact form.

3.1 Contact Form Information

The website’s contact form asks visitors for the following information. Name, email address and message are required; the subject is optional:

  • Name: To identify the person making the enquiry.
  • Email address: To respond to the enquiry.
  • Subject (optional): To understand the nature of the enquiry.
  • Message: To understand and respond to the visitor’s request.

A telephone or WhatsApp number may also be provided voluntarily but is optional.

Visitors should only submit information that is relevant to their enquiry. Please avoid including sensitive or confidential personal information unless it is genuinely necessary.

Contact form enquiries are delivered by email to Andy Rodmell (see section 3.4), and a copy is stored in the website’s administration area, which is accessible only to authorised users.

3.2 Technical Information

When you visit the website, certain technical information may be collected automatically by the website, its hosting provider or related infrastructure. This may include:

  • IP address and connection information.
  • Browser type and version.
  • Device and operating system information.
  • Pages accessed and the date and time of access.
  • Technical logs relating to website performance, security and error reporting.

The information collected depends on the website’s hosting configuration, security measures and the technical services in use.

3.3 Cookies and Similar Technologies

The website or its underlying hosting and technical services may use cookies or similar technologies where necessary for functionality, security, performance or other legitimate website purposes.

If analytics, advertising or other tracking technologies are introduced in the future, the relevant information will be handled in accordance with applicable legal requirements, including obtaining consent where required.

Visitors can manage cookies through their browser settings. Disabling certain cookies may affect some website functionality.

3.4 Google Services

This website uses the following services provided by Google:

  • Google Fonts: The fonts used on this website are loaded from Google’s servers.
  • Google Maps: The contact page includes an embedded Google map showing the studio location.
  • Gmail: Contact form enquiries are delivered to Andy Rodmell’s Gmail account.

When a page loads fonts or the map, your browser connects directly to Google, which receives technical information such as your IP address and browser details. Google Maps may also set cookies. Google processes this information in accordance with its own privacy policy, available at https://policies.google.com/privacy, and may do so outside South Africa.

3.5 WhatsApp

The website provides links to contact Andy Rodmell through WhatsApp. Selecting a WhatsApp link opens WhatsApp with a pre-filled message, which may include the name and web address of the artwork you are viewing. Nothing is sent until you choose to send the message.

Messages sent through WhatsApp do not pass through this website and are not stored by it. Your messages, name and telephone number are received by Andy Rodmell in order to respond to your enquiry, and are processed by WhatsApp (part of Meta Platforms) in accordance with WhatsApp’s own privacy policy, available at https://www.whatsapp.com/legal/privacy-policy.

4. How We Use Personal Information

Personal information may be used for the following purposes:

  • To receive, review and respond to enquiries made through the contact form or WhatsApp.
  • To communicate with visitors regarding artwork, displayed prices, availability or potential purchases.
  • To facilitate direct communication between interested visitors and Andy Rodmell.
  • To maintain relevant records of enquiries and correspondence.
  • To maintain, troubleshoot, support and secure the website.
  • To investigate technical problems, prevent spam and protect against unauthorised access.
  • To comply with applicable legal obligations.

Personal information will not knowingly be used for purposes incompatible with those for which it was collected, unless permitted by applicable law.

5. Lawful Processing of Personal Information

Personal information will be processed in accordance with POPIA and other applicable legislation.

Depending on the circumstances, lawful grounds for processing may include:

  • Consent provided by the individual.
  • Taking steps at the individual’s request in connection with a potential transaction or agreement.
  • Compliance with a legal obligation.
  • Legitimate interests that do not unjustifiably prejudice the individual’s privacy rights.
  • Other lawful grounds recognised by applicable legislation.

Where processing is based on consent, that consent may be withdrawn, subject to applicable legal limitations. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

6. Sharing of Personal Information

We do not sell personal information to third parties.

Personal information may be shared or made accessible where reasonably necessary for the operation, maintenance, support or security of the website, or where otherwise permitted or required by law.

Relevant service providers may include:

  • Xneelo: The website hosting provider, which may process technical information and hosting logs as part of providing its services.
  • ResolvIT: The website support provider and first point of contact for technical support queries, which may access relevant information when diagnosing or resolving website-related issues.
  • Google: Provider of the fonts, map and Gmail email service described in section 3.4.
  • Other technical service providers: Where necessary for website functionality, security, maintenance or communication.

Personal information may also be disclosed to professional advisers or competent authorities where required or permitted by law.

Where third parties process personal information on behalf of the responsible party, appropriate measures will be taken, where required, to protect the information and comply with applicable data protection obligations.

7. International Transfers of Personal Information

Certain technical service providers may store or process information outside South Africa, depending on their infrastructure and service arrangements. This includes Google and WhatsApp (Meta), described in sections 3.4 and 3.5.

Where personal information is transferred outside South Africa, reasonable steps will be taken to ensure that the transfer complies with section 72 of POPIA and that the information receives an appropriate level of protection.

The location of any such processing will depend on the services and infrastructure used to operate the website.

8. Data Security

Reasonable technical and organisational measures are taken to protect personal information against loss, unauthorised access, disclosure, alteration or destruction.

These measures may include secure hosting, access controls, software updates, security monitoring and other safeguards appropriate to the nature of the information processed.

Although reasonable precautions are taken, no website or electronic communication system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

If a security compromise affecting personal information occurs, appropriate steps will be taken in accordance with applicable law, including notification to affected individuals and the Information Regulator where required.

9. Retention of Personal Information

Personal information will be retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, or for as long as required or permitted by applicable law.

For example:

  • Contact form submissions and correspondence may be retained for as long as reasonably necessary to respond to enquiries and maintain relevant records.
  • Records relating to business transactions or legal obligations may be retained for the periods required by law.
  • Technical and security logs may be retained for a reasonable period necessary for website operation, troubleshooting and security.

When personal information is no longer required, reasonable steps will be taken to delete, destroy or de-identify it securely, unless continued retention is legally justified.

10. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

  • Request confirmation of whether personal information about you is held.
  • Request access to your personal information.
  • Request the correction or deletion of personal information that is inaccurate, irrelevant, excessive, outdated, incomplete, misleading or unlawfully obtained.
  • Object to the processing of your personal information in circumstances provided for by POPIA.
  • Object to the use of your personal information for direct marketing, where applicable.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Information Regulator of South Africa.

Requests relating to personal information can be submitted using the privacy contact details in Section 2.

We may request reasonable proof of identity before processing a request. Certain rights are subject to legal limitations, and information may need to be retained where required or permitted by law.

11. Direct Marketing

The website is intended primarily to provide information about Andy Rodmell’s artwork and facilitate enquiries.

Personal information submitted through the contact form will not be used for unsolicited electronic direct marketing in a manner that contravenes applicable legislation.

If newsletters, promotional communications or similar marketing services are introduced in the future, appropriate consent and opt-out mechanisms will be implemented where required by law.

12. Artwork Prices and Purchases

Prices displayed on this website are provided for informational purposes.

The website does not currently provide an online checkout or payment processing facility. Enquiries and purchases are handled directly with Andy Rodmell through separate communication and transaction arrangements.

Personal information submitted through the website’s contact form may be used to respond to enquiries about prices, availability or potential purchases.

Any personal information subsequently provided during a direct transaction will be handled in accordance with applicable privacy legislation and the circumstances of that transaction.

13. Third-Party Websites and Services

This website may contain links to, or content embedded from, external websites, social media platforms or other third-party services, including the Google and WhatsApp services described in sections 3.4 and 3.5.

These services operate independently and may have their own privacy policies, security measures and data collection practices. We are not responsible for the privacy practices or content of external websites.

Visitors are encouraged to review the applicable privacy policies of third-party services they choose to access.

14. Artwork, Images and Intellectual Property

The artwork, photographs, images and other creative content displayed on this website are intended to showcase the work of Andy Rodmell, unless otherwise indicated.

Such content may be protected by copyright and other applicable intellectual property laws.

Nothing in this Privacy Policy grants permission to reproduce, distribute, modify, publish or commercially use artwork or images displayed on the website without the appropriate authorisation.

Enquiries regarding the reproduction, licensing or permitted use of artwork should be directed to Andy Rodmell.

Where images contain identifiable individuals or other personal information, their collection and publication will be handled in accordance with applicable privacy legislation.

15. Children’s Privacy

This website is not specifically directed at children, and we do not knowingly collect children’s personal information in circumstances where such collection or processing would be unlawful.

Where POPIA requires consent from a competent person for the processing of a child’s personal information, that consent will be obtained unless a lawful exception applies.

If you believe that personal information has been submitted through the website in circumstances that may breach applicable privacy laws, please contact us so that the matter can be reviewed.

16. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, service providers, data processing practices or applicable legislation.

Any revised version will be published on this page, together with an updated revision date.

Visitors are encouraged to review this page periodically.

17. Contact and Complaints

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us using the details below.

Website owner: Andy Rodmell
Website: www.andyrodmellart.com
Privacy enquiries: andy.rodmell@gmail.com
Technical support: support@resolvit.co.za

We will make reasonable efforts to address privacy-related enquiries and resolve concerns in accordance with applicable law.

If you are dissatisfied with the handling of your personal information, you may lodge a complaint with the Information Regulator of South Africa.

Information Regulator of South Africa
Website: https://inforegulator.org.za/

The Information Regulator’s official website provides its current contact details and complaint procedures.

This Privacy Policy is intended to describe the website’s general privacy practices and support compliance with applicable South African legislation. It is not a substitute for legal advice tailored to the website owner’s particular circumstances and actual data processing arrangements.